Last reviewed: 7 September 2026. Visa fees and processing times are subject to change. Always verify current requirements on the official E-Pasluga portal before applying.
Belarus eVisa incorrect details can be corrected only before submission. While your application is in draft on E-Pasluga, edit any field: name, passport number, or photo. Once submitted or issued, no amendment procedure exists; you must re-apply with accurate information and pay the full EUR 66.00 fee again. Always double-check every detail against your passport before clicking submit. Incorrect data causes entry refusal at Belarus border control when details do not match the passport MRZ. UK travellers must apply at least 7 calendar days before travel and print the eVisa, as electronic-only copies are not accepted.
What Happens If Your Belarus eVisa Has Incorrect Details?
Incorrect Belarus eVisa details cause refusal of entry at the border because Belarusian authorities require exact data matching with the passport MRZ, and no on-the-spot correction or public amendment procedure exists on E-Pasluga. Inaccurate information may result in a refused application.
Decision tree: draft, edit any field freely before payment; submitted, re-apply or contact [email protected]; issued, re-apply with corrected details and repay all fees. While the Belarus eVisa application is in draft status on E-Pasluga, any field (name, passport number, DOB, photo) can be modified. The form locks once the applicant proceeds to submission and payment. The single-entry individual visa is issued automatically within 7 calendar days, so errors discovered too late leave no room for re-application before travel.
| UK eVisa | Belarus eVisa | |
|---|---|---|
| Correction channel | Online form to report an error (linked to UKVI account; share code and biometric residence permit may be required) | No amendment form, re-apply via E-Pasluga |
| Resolution time | 5-15 working days | 7 calendar days (new application) |
| Fee for correction (as of 2026) | Free | EUR 66.00 (EUR 6 service + EUR 60 consular, UK citizens) |
| Consequence of inaction | Status may be incorrect but travel often still possible | Entry refused at border; printed hard copy mandatory |
Wrong Passport Number and Photo Upload Errors on a Belarus eVisa
A wrong passport number cannot be updated after submission. Photo upload failures stem from incorrect file formats or dimensions on E-Pasluga.
Verify your passport number against the MRZ
On your ordinary passport before submitting. Belarus eVisa border control requires an exact match with zero tolerance for transposed digits.
Edit before submission only
While your Belarus eVisa application is in draft, you can edit any field. Once submitted, the form locks and re-application is mandatory.
Upload a compliant photo
JPEG (.jpg) or PNG (.png), minimum 420×525 pixels, white background, ICAO-compliant composition.
Fix common upload errors
Compress oversized files; convert .bmp or .tiff to .jpg or .png; re-take photo if “face not detected.”
Use desktop Google Chrome
Clear cache, and disable extensions that may interfere with the E-Pasluga upload module.
How to Re-Apply for a Belarus eVisa and Who to Contact
Re-applying requires a new submission on E-Pasluga and repaying EUR 66.00 (EUR 6 service + EUR 60 consular). Follow these steps:
Log into your E-Pasluga personal account
Start a new application
Service code 3.04.01
Enter corrected details
Upload a compliant photo
Pay fees and submit
UK citizens pay EUR 66.00 total (EUR 6.00 service + EUR 60.00 consular) via Visa International or Mastercard Worldwide. No refund policy exists for error-driven refusals. Your new Belarus eVisa is processed within 7 calendar days with no guaranteed fast-track. A printed hard copy of the Belarus eVisa is mandatory upon entry, stay, and departure.
| Issue | Contact | Details |
|---|---|---|
| E-Pasluga technical glitch (upload, payment, login) | RUE National Centre of E-Services | Email: [email protected]; 64 Pritytskogo street, 220140, Minsk, Republic of Belarus |
| Policy query / emergency expedited request | Embassy of Belarus in London | Phone: +44 20 7229 7122 |
| UK eVisa error (if holding UK immigration status) | UKVI Contact Centre | +44 (0)300 790 6268 or +44 (0)203 875 4669; Mon-Fri 8am-8.30pm, Sat-Sun 9:30am-4:30pm |
FAQ
What happens if you put wrong information on a Belarus eVisa?
Entry is refused at the border. No on-the-spot correction exists; re-apply with corrected details and repay fees.
Can I change my passport number on a submitted Belarus eVisa?
No. The E-Pasluga system does not allow post-submission edits. Submit a new application with the correct passport number.
Why is my Belarus eVisa photo not uploading?
File too large, wrong format (.bmp/.tiff), or browser issues. Use Chrome, clear cache, upload a .jpg/.png file of at least 420×525 pixels.
Do I get a refund if my Belarus eVisa is refused due to incorrect details?
No published refund. Fees are non-refundable. Contact the Embassy of Belarus in London for case-specific advice.
How long does it take to get a new Belarus eVisa after re-applying?
Standard processing is within 7 calendar days. No guaranteed fast-track option exists for error-driven re-applications.
Can I edit my Belarus eVisa application in draft mode?
Yes. While in draft status on E-Pasluga, any field can be modified. The form locks upon submission and payment.
What should I do if I find an error fewer than 7 days before travel?
Contact the Embassy of Belarus in London at +44 20 7229 7122. No expedited service is publicly documented for re-applications.
Who do I contact for E-Pasluga technical glitches?
Contact the portal operator RUE National Centre of E-Services at [email protected] (64 Pritytskogo street, 220140, Minsk, Republic of Belarus).
