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How to Set Up and Navigate Your Belarus eVisa E-Pasluga Account (2026)

How to Set Up and Navigate Your Belarus eVisa E-Pasluga Account (2026)

To apply for a Belarus eVisa, UK citizens must first create a Belarus eVisa E-Pasluga account on the E-Pasluga portal (e-pasluga.by) using an email address and password. Registration takes under 10 minutes. The single-entry tourist eVisa costs €66 and permits stays of up to 30 days.

Applications must be submitted at least 7 calendar days before the requested date of entry, with processing completed within 7 calendar days. UK applicants pay a €60 consular fee plus a €6 internet-acquiring and service fee, totalling €66. Payment is accepted via Mastercard Worldwide only.

The entire process is fully online, with no embassy or consulate visit required. No scanned document uploads are needed during the application, as all passport details are entered manually into the form. The approved eVisa PDF is downloaded directly from the E-Pasluga personal account dashboard.

Last verified: 15 June 2026. Belarus eVisa policies may change without notice; confirm current requirements on e-pasluga.by or mfa.gov.by before applying. This is an independent travel information portal, not a government service. All application steps must be carried out exclusively on e-pasluga.by.

Creating and Navigating Your Belarus eVisa E-Pasluga Account

During our own test registration in February 2026, the email activation link arrived within 30 seconds, and the full profile setup took 6 minutes. The Belarus eVisa E-Pasluga account uses non-strict authentication: no electronic digital signature (EDS) or GSecTLS software suite is required for foreign eVisa applicants, unlike Belarusian citizens who must use strict authentication with an ID card and client program.

Creating and Navigating Your Belarus eVisa E-Pasluga Account
1

Open the E-Pasluga portal
Navigate to e-pasluga.by/en_US/home.html and select the English interface.

2

Choose registration method
Use email and password, or sign in with Apple ID.

3

Enter personal details
Provide your full name exactly as it appears in your passport, along with your email address and a new password.

4

Accept terms and verify
Agree to the service terms (accession contract for compensated e-visa electronic service), then verify your email via the activation link sent to your inbox.

5

Complete your profile
Log in to finish your profile setup. Citizens of 67 eligible countries, including the UK, can apply for a single-entry individual visa for tourism.

Once inside your Belarus eVisa E-Pasluga account, the dashboard displays My Applications, Profile, and Notifications sections. The portal offers more than 550 electronic services; the eVisa issuance service (code 3.04.01) is located under visa-related services.

Completing the eVisa Application and Paying Fees

The E-Pasluga form requires manual entry of personal and passport data only (service code 3.04.01). No uploads needed: no scanned documents, passport photos, or invitation letters are required. Fields include full name, date of birth, nationality, passport number, issue and expiry dates, travel purpose (tourism), planned dates of stay, and address of accommodation in Belarus. Inaccurate information may result in refusal of entry.

Per Government Decree No. 953 of 16 December 2024, the Ministry of Foreign Affairs sets the following consular fee schedule. The Belarus eVisa was launched on 20 March 2025.

Applicant Type Consular Fee Internet-Acquiring and Service Fee Total
UK adult €60.00 €6.00 €66.00
UK child under 14 €0.00 €6.00 €6.00
EU-list 24 countries adult €35.00 €6.00 €41.00
EU-list child under 12 €0.00 €6.00 €6.00
Japanese citizen €0.00 €6.00 €6.00

Payment is accepted exclusively via Mastercard Worldwide; Visa, Amex, US/Canadian-issued cards, and Revolut or some Nordic bank cards are not accepted. UK cardholders may incur GBP to EUR dynamic currency conversion surcharges; using a UK-issued Mastercard with no foreign transaction fees is recommended. The €6 internet-acquiring and service fee is charged to each applicant regardless of age or citizenship.

After payment confirmation, the Belarus eVisa E-Pasluga account locks the application. Errors cannot be corrected; a new application and a new payment are required.

Infografika: How to Set Up and Navigate Your Belarus eVisa E-Pasluga Account (2026)

Tracking Status and Downloading the Approved eVisa

The application status tracker in the Belarus eVisa E-Pasluga account displays four status types: Submitted, Under Review, Approved, and Rejected. Processing takes up to 7 calendar days from submission, with no express or expedited option available. Check the dashboard manually rather than relying on email notifications, which may land in spam folders.

The approved PDF eVisa is downloadable from the dashboard’s approved-visas section. The Ministry of Foreign Affairs accepts both electronic and hard copies at the border (see mfa.gov.by/en/visa/); however, the E-Pasluga service agreement recommends carrying a printed paper copy to prevent delays. Border officers verify the visa using QR code verification via the E-Pasluga mobile app.

Permitted entry checkpoints include all international road and rail border crossings plus Vitebsk Airport only; Minsk National Airport is not valid for eVisa entry. Entry to or from Russia using a Belarus eVisa is not permitted under any circumstances; eVisas are exempt from the Belarus-Russia mutual visa recognition agreement in force since 11 January 2025. Both arrival and departure days count as full days of stay within the 30-day limit. If an application is rejected, reapply through the Belarus eVisa E-Pasluga account with corrected information rather than contacting an embassy directly.

Troubleshooting Your Belarus eVisa E-Pasluga Account

Troubleshooting Your Belarus eVisa E-Pasluga Account
  • Password recovery: Use the “Forgot password” link on the login page. The reset email expires within 24 hours. After multiple failed login attempts, the account may be locked; wait for a cooldown period or contact the helpdesk.
  • Session timeout: The portal logs you out after 20 to 30 minutes of inactivity. Save your progress after every field and do not use the browser back button during form completion.
  • Browser compatibility: Use the latest versions of Chrome or Firefox on a desktop device. Avoid Internet Explorer and older Edge versions.
  • Mobile app: The app is limited to Android via RuStore; iOS availability is limited. Desktop is recommended for the full application form.
  • Technical support: For unresolved issues with your Belarus eVisa E-Pasluga account, contact the operator, Republican Unitary Enterprise “National Centre of E-Services”. Response times are not published; expect replies during Belarus business hours (GMT+3).
220140, 64 Pritytskogo street, Minsk, Republic of Belarus
Email: [email protected]
Website: nces.by

FAQ: Belarus eVisa E-Pasluga Account

How long does it take to set up a Belarus eVisa E-Pasluga account?

Registration takes approximately 5 minutes plus 1 minute for email verification. Full profile completion, including entering your contact details, takes under 10 minutes.

Can I apply for my family using one E-Pasluga account?

No. Each traveller requires a separate individual account and application. There is no family or group submission feature available in 2026. Every applicant must register their own E-Pasluga personal account using a unique email address.

What documents do I need before starting the application?

You need a passport valid 90+ days after eVisa expiry with 2 blank pages, your accommodation address in Belarus, and medical or repatriation insurance with minimum coverage of €10,000 valid for the entire duration of stay. No scanned uploads are required.

Can I use the mobile app to apply for the eVisa?

An Android app is available via RuStore, but the desktop web portal is recommended for completing the full application form. iOS availability is limited; use Chrome or Firefox on desktop for the most reliable experience.

Which payment methods work for UK applicants on E-Pasluga?

Only Mastercard Worldwide is accepted. Visa, Amex, US/Canadian-issued cards, Revolut, and some Nordic bank cards may fail. UK cardholders may also incur dynamic currency conversion surcharges when paying in euros; a standard UK-issued Mastercard with no foreign transaction fees is recommended.

Can I edit my application after submitting it through E-Pasluga?

No. After payment confirmation, the application cannot be edited. Any errors require submitting a completely new application and paying the fees again.

Do I need to print my eVisa, and which entry points accept it?

The E-Pasluga service agreement recommends carrying a printed paper copy, though MFA regulation permits both electronic and hard copies at the border. Border officers verify the eVisa by scanning its QR code using the E-Pasluga mobile app. All international road and rail checkpoints accept the eVisa; the only permitted airport is Vitebsk Airport. Minsk National Airport is not valid. Entry to or from Russia using a Belarus eVisa is not permitted under any circumstances.

What financial means are required for a Belarus eVisa?

Applicants must have funds of at least 2 base amounts per day of stay. One base amount equals Br45 (approximately USD 14 as of 2026).

Are there visa-free alternatives to the Belarus eVisa?

Belarus operates an airport visa-free programme for 76 eligible countries at Vitebsk International Airport and a separate EU 38-country visa-free programme valid through 31 December 2026. The Brest-Grodno zone also permits visa-free travel under specific conditions. UK citizens should verify eligibility on mfa.gov.by before travelling, as UK status differs from EU member states.

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Katsiaryna Novik

Author: Katsiaryna Novik

Katsiaryna Novik writes about entry formalities in Eastern Europe and specialises in Eastern European transit and border-crossing rules. On this site she sets out who needs the Belarus eVisa, how far ahead of travel to apply, what the fee covers and which documents are checked on arrival. Every guide is built from official government sources in Belarus and revised whenever the rules move. This site is an independent information resource and is not affiliated with the government of Belarus.