Last updated: 7 September 2026. Fees and processing times verified against e-pasluga.by on 22 August 2026. This is an informational guide for UK travellers; it is not affiliated with any government body. Verify all details on e-pasluga.by and the Ministry of Foreign Affairs at mfa.gov.by.
To perform a Belarus eVisa status check, log in to e-pasluga.by, select service 3.04.01, and enter your passport number. The status lookup takes approximately 2 minutes; processing completes within 7 calendar days. UK citizens pay €66 (€60 consular fee + €6 service fee). No automated email notifications are sent, so check your application status manually.
What Is the E-Pasluga Portal?
E-Pasluga (e-pasluga.by) is Belarus’s single digital platform for eVisa application and tracking, available to citizens of 67 eligible countries including the United Kingdom. The portal launched on 20 March 2025 and is operated by the Republican Unitary Enterprise “National Centre of E-Services” (64 Pritytskogo street, Minsk 220140, Republic of Belarus; email: [email protected]; website: nces.by).
Registration is free via email, mobile phone number, or Google/Apple accounts. The eVisa service uses non-strict authentication, so no special software is required. English is available via the language selector in the top-right corner. The eVisa is a single-entry visa valid for up to 30 days for tourism purposes; no invitation letter, passport scan, or photo upload is required, and no consular office visit is needed.
How to Check Your Belarus eVisa Status with Your Passport Number

Go to e-pasluga.by
Navigate to e-pasluga.by in your browser. [Screenshot: E-Pasluga homepage]
Switch to English
Use the language selector in the top-right corner. [Screenshot: Language selector]
Log in or register
Use your email, mobile phone number, or Google/Apple account. [Screenshot: Login page]
Find “Visas and travel”
Locate the section on the dashboard.
Select “E-visa issuance”
Choose it under service code 3.04.01. [Screenshot: Service selection page]
Enter your passport number
Enter it exactly as printed on the biodata page: no spaces, no country prefix letters (e.g., omit “GBR”), no dashes. Or use your application reference number as the lookup key. [Screenshot: Passport number input field]
Read the status label
Check the application status displayed on screen. [Screenshot: Status result page]
Download the PDF
Download it if the Belarus eVisa status check on E-Pasluga shows “Approved.” [Screenshot: PDF download button]

Status Labels and Troubleshooting Passport Lookup Errors
The Belarus eVisa status check on the E-Pasluga portal returns one of three dashboard labels:
| Status Label | Meaning | Next Action |
|---|---|---|
| Submitted / Under Verification | Immigration review in progress | Wait; check again in 24-48 hours |
| Approved / PDF Ready | eVisa granted; PDF available for download | Download PDF, print, verify QR code |
| Refused | Application denied; reason provided | Read refusal reason; reapply if eligible |
If the Belarus eVisa status check on E-Pasluga returns a “Record Not Found” error, follow this checklist:
- Application under 7 days old: Processing takes up to 7 calendar days; wait and retry.
- Wrong passport format: Enter the number exactly as printed on the biodata page, no spaces, no country prefix (e.g., omit “GBR”), no dashes.
- Wrong account: Confirm you are logged into the same E-Pasluga personal account used to submit the application.
- Traditional (non-e) visa: Only eVisas are trackable via E-Pasluga; traditional visas are not supported here.
If unresolved, call the Foreign Admissions Division at +375 17 279 28 72. For visa policy questions, contact the Ministry of Foreign Affairs at +375 17 327-29-22 or visit mfa.gov.by/en/visa.
Post-Approval Checklist and UK-Specific Fees

- Download the eVisa PDF from your personal E-Pasluga account
- Print the eVisa and carry it when entering, leaving, and during your stay in Belarus
- Verify the QR code via the E-Pasluga mobile app (Google Play, Huawei AppGallery, AndroidRuStore only; Apple users must carry the printed PDF)
- Confirm passport validity of at least 90 days after the eVisa expiry date
- Obtain medical insurance with minimum coverage of €10,000 (Eximgarant of Belarus or any foreign insurer valid for Belarus)
- Note eVisa validity: up to 30 days, single-entry; arrival and departure days count as full days of stay
- Permitted entry: all international checkpoints (road, rail, air); airports include Minsk, Brest, Gomel, Grodno, Mogilev, Vitebsk
UK travellers pay €66 total (€60 consular fee + €6 service fee); children under 14 pay only the €6 service fee. UK-issued Visa and Mastercard are accepted. Before departure, consult the FCDO travel advisory on gov.uk for current safety guidance.
Frequently Asked Questions (FAQ)
Can I check my Belarus eVisa status without logging in to E-Pasluga?
No. A personal account on E-Pasluga is required to view your application status. Registration is free and accepts email, mobile phone, Google, or Apple accounts.
How long does it take for my eVisa status to update on E-Pasluga?
Processing takes up to 7 calendar days with no express option. Submit at least 7 calendar days before your planned entry and check back every 24-48 hours.
Can I pay for the Belarus eVisa with a UK bank card?
Yes. UK-issued Visa and Mastercard are accepted. UK adults pay €66 total (€60 consular fee + €6 service fee); children under 14 pay only the €6 service fee.
What should I do if my passport number returns no result?
Verify the application is at least 7 days old, confirm you are using the correct account, and re-enter the passport number without spaces or prefix letters. If unresolved, call +375 17 279 28 72.
What happens if my Belarus eVisa status shows Refused?
Read the refusal reason in your E-Pasluga dashboard. Providing false information may result in an entry ban. You may reapply with corrected information; consult mfa.gov.by/en/visa for guidance.
Do I need to print my approved Belarus eVisa?
Yes. The eVisa PDF must be printed and carried when entering, leaving, and during your stay in Belarus. The E-Pasluga mobile app (Android only) also supports QR code verification.
Is the E-Pasluga mobile app available for Apple iOS devices?
No. The E-Pasluga app is available only on Google Play, Huawei AppGallery, and AndroidRuStore. Apple users must carry the printed PDF.
What is the total cost of a Belarus eVisa for UK adults?
UK adults pay €66 in total, comprising a €60 consular fee and a €6 electronic visa service fee. Children under 14 are exempt from the consular fee and only pay the €6 service fee.